Technical Support for APD Courses
Having trouble with the following?
- Registering for a course
- Activating your eAccount
- Applying for admission to the College
- Retrieving or resetting password or PIN
- Accessing e-mail
Call the Help Desk at (850) 201-8540 or toll free at (866) 605.7274. If you are unable to speak with a TCC Help Desk Specialist, leave a message. Please have your eAccount username and password or your student PIN available. You can also contact the Help Desk via e-mail at helpdesk@tcc.fl.edu.
| Help Desk Hours of Operation | |
|---|---|
| Monday - Thursday | 8 a.m.- 7:30 p.m. (EST) |
| Friday | 8 a.m.- 5 p.m. (EST) |
The first weekend of each month is reserved for system maintenance. All hours are subject to change based on demand.
Having trouble with the following?
- Registration errors
- Accessing a course
- Course quizzes and course content
- Course grades
- Transcripts
Call the APD Instructor of Record toll free at (866) 605.7274. You can also call (850) 201.9632 (please note long distance charges do apply). If you are unable to speak to the Instructor of Record, leave a message with return telephone number and TCC student ID. You can also e-mail apd@tcc.fl.edu with your inquiry, please include your contact information and TCC student ID. Please have your eAccount username and password or your student PIN available. It is the goal of the APD Instructor of Record to return all telephone calls and e-mails within 24 business hours (excluding weekends and holidays).
Having trouble with Blackboard?
Call toll free (866) 605.7274 and ask to speak with Blackboard Support. If you are unable to speak with Blackboard Support, please leave a message with a return telephone number, name and student ID.