In-Person Classes

 

Learn to recognize the various customer types, understand customer behavior, and the importance of facilitating customer decision making.  

These courses will prepare you for nationally-recognized professional certifications from the National Retail Federation in Customer Service & Sales Fundamentals and Advanced Customer Service & Sales. 

A professional certification shows employers that you understand the retail industry, have skills you need to succeed, are committed to continued learning and professional development, demonstrate knowledge and skills noted as important to successful employment in best-practice, high-performance companies, and have a transferable certification of skills and knowledge. 

For more information on National Retail Federation certifications, visit https://nrf.com/

Course Offerings

October 12, 2017  5 - 9 p.m. BUS0240 Customer Service & Sales Fundamentals $125 Main Campus
           

 For more information, call (850) 201-6240.